ladwp

LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m. Workshops on Saving Water and Energy Set for Crenshaw, Van Nuys and Watts Locations LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m. Workshops on Saving Water and Energy Set for Crenshaw, Van Nu...
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With temperatures expected to exceed 100 degrees in the San Fernando Valley today, the Los Angeles Department of Water and Power (LADWP) urges customers to conserve energy use where possible, while not jeopardizing their health and safety. “During times of extreme heat, we strongly encourage customers to conserve electricity as long as it does not jeopardize their own health or the health of th...
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It was hailed as a modern makeover of an aging, inefficient way to bill customers. Instead, the new system at the Los Angeles Department of Water and Power became a nightmare, spewing out thousands of faulty bills, some wildly inflated. When upset customers called the utility for help, many languished on hold for a half-hour or more. Nearly two years later, the utility announced Monday...
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The Los Angeles Department of Water and Power (LADWP) has proposed a 5-year water and power rate action that provides funding to accelerate the replacement of aging infrastructure, better protect against drought conditions, and meet water and power supply mandates while improving customer service. The proposed rates are also designed to further incentivize conservation while keeping LADWP’s rates ...
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LOS ANGELES — For a limited time, the Los Angeles Department of Water and Power (LADWP) is offering a $10 bill credit for new paperless billing customers. Customers who currently receive printed LADWP bills, and who sign up for paperless billing through ladwp.com, will receive a $10 credit on their next bill. Paperless billing is a secure, convenient and environmentally-friendly billing option....
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As California continues to weather through the drought, the Los Angeles Department of Water and Power's Water Conservation Response Unit (WCRU) is stepping up public education and enforcement of the water conservation ordinance with three additional staff members and specially marked vehicles. The additional staff has already begun patrolling the city of Los Angeles for water waste and responding ...
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Persistent phone scammers are deceiving LADWP customers into paying non-existent water and power bills with threats of immediate service shut off. Don’t fall victim to phone scammers posing as LADWP “collection” personnel. LADWP employees will NEVER ask for personal payment information over the telephone. They will never ask you to purchase pre-paid cash cards from a convenience store to p...
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